Contact information
Contact Information
Last Updated: September 2026
Have a question about your order, product details, shipping status, or need to initiate a return? At Raxa Wear, our customer service team is dedicated to providing prompt and helpful support to ensure a seamless shopping experience.
Customer Support
Email Support:
info@raxawear.com
Official Website:
www.raxawear.com
We aim to respond to all customer email inquiries within 24 to 48 business hours. Please include your order number for faster assistance.
Service Hours & Cutoff
Monday – Friday: 09:00 – 17:00 ET (Eastern Time)
Saturday & Sunday: Closed
Daily Order Cutoff: 8:00 PM ET
Inquiries received outside of operating hours or on federal public holidays will be reviewed on the following business day.
IMPORTANT NOTICE REGARDING PRODUCT RETURNS
Our registered office in Junction City, Kansas is strictly an administrative facility and CANNOT receive or process physical product returns.
Please do not send return packages to our Kansas administrative address. All returns must be requested and pre-authorized via email at info@raxawear.com. Upon authorization, full instructions and authorized fulfillment return routing details will be provided. Unauthorized shipments sent to Kansas will be rejected.
Company Details & Addresses
Store Name: Raxa Wear
Official Website: www.raxawear.com
Customer Care Email: info@raxawear.com
Registered Administrative Office
Raxa Wear
1106 W Ash St
Junction City, KS 66441
United States
(Administrative Office — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@raxawear.com for authorized return instructions.
(Pre-approval mandatory before shipping)
© 2026 Raxa Wear | All Rights Reserved