Privacy policy
Privacy Policy
Last Updated: September 2026
Raxa Wear ("we," "us," or "our") operates www.raxawear.com. We value your privacy and are committed to protecting your personal information in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and applicable state consumer data privacy statutes.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, create an account, purchase products, contact customer support, or interact with our services.
U.S. STATE PRIVACY & CCPA COMPLIANT | NO SALE OF PERSONAL DATA | SECURE DATA SAFEGUARDS
1. Personal Information We Collect
Depending on your interactions with our website and services, we collect the following categories of personal information:
| Data Category | Examples & Information Details |
|---|---|
| Contact Details | Full name, billing address, shipping address, email address, and telephone number. |
| Order & Communications | Products purchased, order history, transaction details, marketing preferences, and customer support inquiries. |
| Financial Information | Payment confirmation and transaction details. (Full payment details are securely processed by PCI-DSS compliant providers and are never stored on our servers). |
| Device & Usage Data | IP address, browser type/version, operating system, referral sources, pages visited, and website interaction logs. |
2. Purposes & Lawful Basis for Processing
We collect and use your personal information for legitimate business purposes based on contract performance, consent, legal compliance, or our legitimate business interests:
- Order Fulfillment: Processing transactions, managing shipping and delivery, and handling returns or exchanges.
- Customer Support: Providing service assistance, technical support, and account notifications.
- Website Optimization: Evaluating website usage, enhancing navigation, and improving product offerings.
- Security & Fraud Prevention: Detecting, preventing, and investigating unauthorized activities or security incidents.
- Legal Compliance: Satisfying statutory tax, accounting, and regulatory obligations.
- Marketing Communications: Sending promotional communications where permitted by law or where explicit consent has been provided.
3. Sharing of Information & International Data Transfers
We share personal data only with trusted third parties necessary to perform essential business functions: payment processors, shipping and logistics couriers, website hosting partners, analytics providers, and fraud prevention services. We do not sell personal information to third parties.
International Data Transfers: Because we operate internationally and utilize global infrastructure and fulfillment networks, your information may be transferred to, stored in, and processed in countries outside of your state or country of residence. We take reasonable measures to ensure appropriate safeguards are implemented to keep your information protected.
4. Cookies, Retention & Security Safeguards
Cookies & Tracking: Our website uses cookies to support core e-commerce features, analyze performance, and remember preferences. You can manage cookie preferences through your browser settings, though disabling essential cookies may impact website functionality.
Data Retention: Personal records are retained only as long as necessary to fulfill the purposes described in this policy, manage business operations, resolve legal disputes, and satisfy statutory record-keeping obligations.
Security: We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, misuse, or destruction. However, no method of electronic storage or transmission over the internet can be guaranteed completely secure.
5. Your U.S. State Privacy Rights (CCPA/CPRA)
Depending on your state of residence (including California and other U.S. states with active privacy legislation), you may hold specific statutory rights regarding your personal records:
- Access: The right to request access to and information regarding personal data maintained about you.
- Correction: The right to request correction of inaccurate or incomplete personal records.
- Deletion: The right to request deletion of your personal data, subject to legal retention exceptions.
- Opt-Out: The right to opt out of certain forms of data processing or targeted marketing where applicable.
- Non-Discrimination: The right to receive equal service and pricing without discrimination when exercising your privacy rights.
To submit a privacy request or exercise your rights, please contact our team at info@raxawear.com.
Important Notice Regarding Product Returns
Our registered business office in Junction City, Kansas is strictly an administrative facility and CANNOT receive or process physical product returns.
Please do not send return packages to our Kansas administrative address. All returns must be requested and pre-authorized via email at info@raxawear.com to receive return authorization and official fulfillment warehouse routing instructions.
Company Details & Privacy Contact
Store Name: Raxa Wear
Official Website: www.raxawear.com
Privacy Support Email: info@raxawear.com
Registered Administrative Office
Raxa Wear
1106 W Ash St
Junction City, KS 66441
United States
(Administrative Office — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@raxawear.com for return instructions.
(Pre-approval mandatory before shipping)
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