Shipping policy

Shipping Policy

Last Updated: September 2026

At Raxa Wear (www.raxawear.com), we are committed to providing reliable, transparent, and efficient shipping for all orders across the United States. Please review our shipping costs, handling timeframes, and delivery terms below prior to completing your purchase.

FREE US SHIPPING ($0.00 USD) | 1–3 DAYS HANDLING | 5–10 DAYS TRANSIT

1. Shipping Costs & Delivery Schedules

We offer free standard shipping on all eligible orders delivered within the United States. To provide curated collections at competitive prices, orders are dispatched directly from our international fulfillment centers.

Fulfillment Stage Details & Schedule
Standard Shipping Cost Free ($0.00 USD) on all US orders
Daily Order Cut-off Time 8:00 PM ET (Eastern Time – United States)
Order Handling / Processing 1–3 Business Days (Monday–Friday)
Transit / Delivery Window 5–10 Business Days (Monday–Friday)
Total Estimated Delivery Window 6–13 Business Days

*Note: Orders placed after 8:00 PM ET, on weekends, or during federal public holidays will begin processing on the next available business day. Delivery timeframes are estimates and may vary due to carrier delays, severe weather conditions, seasonal volumes, or regional factors outside our direct control.

2. Order Tracking & Dispatch Confirmation

Once your order has shipped (following the standard 1–3 business day handling window), you will receive a shipping confirmation email containing your tracking link. You can use this link to monitor the delivery status of your parcel online in real time.

3. Delivery Conditions & Customer Responsibilities

  • Shipping Coverage: Our store is intended for customers located in the United States. Orders submitted for non-eligible destinations may be subject to cancellation.
  • Address Accuracy: Customers are responsible for providing complete and accurate shipping information at checkout. If you need to update your shipping address, contact us immediately at info@raxawear.com prior to our 8:00 PM ET cutoff. Address updates cannot be guaranteed once active warehouse processing has begun.
  • Undeliverable Packages: Failed deliveries resulting from incorrect/incomplete addresses, delivery refusal, or failure to collect from a local carrier pickup point may incur additional shipping charges for return and reshipment.
  • Damaged or Incorrect Items: If your item arrives damaged, defective, or incorrect, please notify customer support within 30 days of delivery at info@raxawear.com with photographs for immediate assistance.

IMPORTANT NOTICE REGARDING PRODUCT RETURNS

Do not send physical return packages to our Kansas administrative office. Our corporate address cannot process returned merchandise.

All product returns must be pre-authorized by contacting customer service at info@raxawear.com. Upon approval, official return routing instructions and the authorized fulfillment return address will be provided. Packages sent without authorization will be rejected.

Company Details & Customer Support

Store Name: Raxa Wear

Official Website: www.raxawear.com

Customer Service Email: info@raxawear.com (Mon–Fri 09:00–17:00 ET | Cutoff: 8:00 PM ET)


Registered Administrative Office

Raxa Wear
1106 W Ash St
Junction City, KS 66441
United States
(Administrative Office — Not a return address)

Product Return Address

Issued Upon Authorization
Contact info@raxawear.com for authorized return instructions.
(Pre-approval mandatory before shipping)

© 2026 Raxa Wear | All Rights Reserved